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Help: Home

The following online resources are available to answer questions, and direct users to a helpdesk or knowledgebase.

Connect with us via Online Chat (General Questions)

Chat is available from 8:30am-7pm Monday through Thursday, and 8:30am – 4:30pm on Friday. If you see “Chat Offline”, please submit your question for help through our Online Form.

Visit the Student Technology Center and Helpdesk 
Located on the first floor of the library just past the Information Commons, the USF St. Petersburg Student Technology Center provides an academic computing helpdesk, assistance and training in software such as Canvas and Student Information Systems, as well as access virtual platforms and software, and a digital makerspace.  Create a video with our MyStudio Video Booth recording room.

Get Help with your research. 
Librarians can assist and instruct you in how to identify and locate the most useful resources for your research needs.  Complete this brief form to schedule a research appointment with a librarian.

Ask a question about obtaining books,
or about your library checkouts, holds, or fines..

Find and Use all Software Applications at USF St. Petersburg
Visit the Appguides.stpete.usf.edu website to find all software programs in all locations on-site and online at USF St. Petersburg.  Learn how you can obtain software, usage notes and caveats, and add your own suggestions to improve our software listing.