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Patron Forms

 

Patron Account Setup 

Affiliate Patron Form

For patrons who qualify as an affiliate partner and have a reciprocal borrowing agreement with the Poynter Library, please complete 

the Affiliate Patron Form in order to check out materials.

 

Alumni & Special Borrower Form

For patrons who are community members and not affiliated with our partner organizations, please complete the

Special Borrower's Form in order to check out materials.

 

Alumni & Special Borrower Book Retrieval Form

For Alumni and Special Borrower patrons, if you are unable to locate your book in the Stacks, please submit this Special Borrower’s Retrieval Form and a member of the Circulation department will conduct a search and pull your requested materials. Please allow up to 3 business days for staff to complete search and follow up with you 

 

Proxy Card Account Form

A proxy card allows another individual to check out items on your USF account. This can be especially helpful when you (the sponsor) are personally unable to visit the Library but where the other individual (the proxy) can obtain the item in your place. For instance, a USF faculty member may want to obtain a proxy card for their graduate assistant. 

 

Account questions 

Claimed Returns Form

For patrons who have returned materials but still have lost books on their patron account, please complete this form
 

Dispute a Fine Form

If you have been assessed a library fine, but you feel that you should not have been, please complete the Dispute a Fine Form.

Please allow 72 hours for staff to conduct a thorough shelf search and complete  fine resolution process 

 

Lost Item Declaration Form

Please use this form for items that are currently checked out to you and that you cannot find.  You will be billed for the lost item.

 

Missing Book Search Form

If you are looking for an item that is not on the shelves, please complete the "Item Search Request Form" and we will look for that item. 

 

Online Renewal Form

For patrons experiencing issues renewing their materials, please complete the Online Renewal Form 

 

Feedback Forms: How can we help? 

 
Building Maintenance Issue Form

Use this form to report any maintenance issue that you encounter. Submission will be routed to our front desk staff and facilities team.

 

Noise Complaint Issue Form

USF Libraries depend on users to know the volume etiquette of the library and work together to create places that are conducive to reading and studying. The issue will be routed to on-duty staff and they will respond as staffing permits. 

Please note: study rooms are not sound proof and be mindful of your conversations 

Use of Space 

  • First floor is available for zoom calls, group work and group conversations. Patrons seeking quiet areas for study are encouraged to use the 3rd floor. 
  • Second floor is available for group work and minimal conversations. 
  • Third floor is the silent floor for private individual study. Please keep cell phones on silent mode and group work is not permitted.