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USF St. Petersburg campus Guide to Online Learning

Canvas and Email Support

The Information Technology Help Desk offers help services accessible via phone, internet, or email. For support, email help@usf.edu or call 813-974-4357. Hours of operation: Monday - Friday 7:00 a.m. - 10:00 p.m., Saturday and Sunday 9:00 a.m. - 6:00 p.m.
 
Contact USF IT for support with:
  • myUSF
  • Canvas
  • Student email accounts
  • Connecting from home to the USF libraries
 
Before contacting USF IT, you may want to review the Canvas User Guide for the answers and solutions to many common questions.
For support pages on individual tools, visit the Technology Tool tab on the left-hand menu.

Student Technology Center

Located on the first floor of the library, the USF St. Petersburg Student Technology Center provides an academic computing helpdesk, assistance and training in software such as Canvas, Proctorio, and Student Information Systems, as well as access to virtual platforms and software, a digital makerspace, and the MyStudio Booth recording booth, where students can record digital presentations.